Privacy Policy

Privacy Policy

Last Updated: February 28, 2025

Welcome to www.hkhantie.com (the “Website”). We value your privacy and are committed to protecting the personal information you provide while using our Website. Please read this Privacy Policy carefully to understand how we collect, use, store, disclose, and protect your personal data.

1. Information We Collect

We may collect and process the following types of personal information:

1.1 User Information

  • Registration Information: Your name, email address, phone number, etc. (if you choose to register an account or contact us via the website).
  • User Interaction Information: Information submitted through website forms, such as your name, phone number, email address, company name, etc.

1.2 Automatically Collected Data

We may automatically collect certain information via:

  • Device Information: Such as device type, operating system, browser type and version.
  • IP Address: We may collect your IP address for traffic analysis and to improve user experience.
  • Cookies and Similar Technologies: We use cookies to store user information and enhance the functionality and service of our website.

1.3 Information Collected via Third-Party Services

We collaborate with third-party service providers who may collect data through:

  • Google Analytics: To analyze website traffic and user behavior.
  • Facebook Pixel: For advertising and behavior tracking purposes.

2. Use of Data

We use the collected data for the following purposes:

  • Providing and Managing Services: To deliver the services you request, such as customer support and order tracking.
  • Marketing and Advertising: With your consent, we may use your information to send promotions, advertisements, and product recommendations.
  • Data Analytics: To analyze user behavior and traffic data to improve website content and functionality.
  • Security and Compliance: To ensure website security and to comply with applicable legal obligations.

3. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: To support service delivery, such as payment processing, email communication, etc.
  • Legal and Regulatory Requirements: We may disclose your personal data to comply with court orders or other lawful requests.
  • Cross-Border Transfers: As our servers are located in Singapore, your data may be transferred to and processed in other countries.

4. Data Storage and Protection

4.1 Storage Location

Your personal data will be stored in Singapore and may be transferred to other countries via relevant services. If cross-border data transfer is involved, appropriate protection measures will be taken.

4.2 Data Protection

We implement reasonable technical and organizational measures to protect your personal data from loss, unauthorized access, or disclosure. This includes using SSL encryption to secure communication on the website.

5. Your Rights

Under applicable privacy laws, you have the following rights:

  • Right of Access: You have the right to request a copy of your personal data or view the data we hold about you.
  • Right to Rectification: You can request correction or updates to inaccurate or incomplete personal data.
  • Right to Erasure (“Right to be Forgotten”): You may request deletion of your personal data under certain circumstances, unless we are legally obligated to retain it.
  • Right to Restrict Processing: You may request us to restrict the processing of your personal data in certain situations.
  • Right to Withdraw Consent: If data is processed based on your consent, you may withdraw your consent at any time.
  • Right to Data Portability: Where applicable, you may request us to transfer your personal data to another service provider.

6. Use of Cookies

6.1 How We Use Cookies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize advertising. Types of cookies used:

  • Essential Cookies: Necessary for the website’s core functionality.
  • Analytics Cookies: Collected via tools like Google Analytics to analyze user behavior and improve the website.
  • Advertising Cookies: Used to display personalized ads based on user interests, especially via Facebook Pixel and Google Ads.

6.2 User Cookie Management

A cookie consent banner will be shown on your first visit, notifying you of our use of cookies and requesting your consent. You may disable cookies via your browser settings; however, this may affect your access to certain site features.

6.3 Cookie Consent Management

You may manage your cookie preferences anytime by visiting the Cookie Settings page. There, you can choose which cookie types to accept (e.g., essential, analytics, advertising cookies).

7. Legal Compliance

Our website complies with privacy regulations such as the GDPR (EU) and CCPA (California). We ensure transparent data collection and processing, and provide mechanisms for users to exercise their privacy rights.

8. Updates to This Policy

We may update this Privacy Policy from time to time to better align with legal and regulatory requirements. When changes are made, we will post the updated version on this page and revise the “Last Updated” date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or data protection, please contact us:

Phone: [+86 512 5829 0216]

Email: [support@hantie.net]

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